Reservations and Conditions

TERMS AND CONDITIONS

Check in: 3pm, Check out: 11am. There will be additional charge at 50% of your room rate for late check out till 6pm, only on request. Check in after midnight will be charged of 50€. The reservations are confirmed and guaranteed by the payment of deposit equivalent to 50 % of the total amount VAT included of the stay via our website booking engine or by bank transfer. Balance will be paid upon arrival, extras on the check-out (cash).

CANCELLATION

Should you find it necessary to cancel your reservation, please advise us by email only at info@cansastre.com. When a reservation is cancelled after 48 hours of confirmation, the deposit is not refundable. In case of a cancellation within 14 days or less before the arrival date, a no show or in case of leaving before the booked checkout date, the booked stay will be charged in full. Exclusive bookings for all the suites require an advance payment of 50% which is not refundable.

We recommend you subscribe a travel insurance. This terms and conditions are automatically accepted once the reservation is completed. We keep the right to change these terms and conditions anytime.

COVID

Due to Corona conditions we ask for a pre payment of 50% 1 month before the bookings date. This is only refundable when the regulations are changing because of the corona virus (closing borders, lockdown, cancelled flights) From 2 weeks before arriving the prepayment is non-refundable. In case of a cancellation within 7 days or less before the arrival date, a no show or in case of leaving before the booked checkout date, the booked stay will be charged in full.